CIM for
Quality Management 
Increasing pressure from competition has made it so that having efficient quality management (QM) is absolutely necessary to keep an organization's position in the marketplace. Creating consistently high quality products and services is only possible for organizations that have successful quality management.
This requires optimizing work processes and the paths of communication, increasing customer satisfaction, continuously training employees and efficiently managing the creation of dependable documentation of every kind. The Hyperwave Quality Management Solution (QM) based on the Hyperwave Collaborative Management Platform (CIM) offers a flexible solution for reducing the cost of implementing a quality management system in an organization. Ready-made solutions and standard products allow for a quick implementation, use and certification of the quality management system.
A central content repository gives you a higher level of content availablity and relevance. Work processes are made transparent and uniform and the system makes sure that these processes are adhered to. The Hyperwave Collaborative Information Management (CIM) Platform makes it possible for employees, partners and customers to be trained efficiently, making the organization a "learning company".
Hyperwave – The Path to Efficient Quality Management
Many of our customers have used the Hyperwave Collaborative Information Management Platform (CIM) to successfully implement quality guidelines within their organization.
TILAK – Tiroler Landeskrankenanstalten GmbH, Innsbruck
TILAK has optimized document-oriented processes, changing their paper archive into a document management system and thereby supporting their internal quality management system. (ISO 9000, GMP/GLP). read more
KABEG – Krankenanstalten-Betriebsgesellschaft des Landes Kärnten
KABEG is implementing the Hyperwave CIM platform in order to create documents quickly and economically and to make sure that they will always be able to find them again. The time and effort for distributing, managing and archiving documents has been drastically decreased.
Reliable Building Blocks
IS/6
Hyperwave IS/6 is the basis for Collaborative Information Management. It creates a repository where documents of any kind along with their meta-information can be stored. It is full-text indexed so documents can be found quickly. It protects against unauthorized access to documents using an access rights system.
eKnowledge Suite
Hyperwave eKS is the user interface for IS/6. Authorized users can publish and view information using the Web browser of their choice. It provides functionality in the areas of document management, content management, and information retrieval.
Workflow
The Hyperwave Workflow Option extends the Hyperwave Collaborative Information Management Platform by providing an effective workflow engine. It allows existing objects to be incorporated into automated processes, including parallel processes, so that they can be edited, approved and released.
Team Workspace
The Hyperwave Team Workspace uses the IS/6 platform as a base to support collaborative work between virtual teams unimpeded by geographic and organizational boundaries.